Revisions are a normal and essential part of any creative project. No one gets everything right on the first attempt, and the back-and-forth between client and designer is where good work becomes great. But unmanaged revisions can derail a project — endless cycles that blow timelines and budgets. Our revision policy is designed to balance your need for refinement with the practical realities of project delivery.
What Counts as a Revision
A revision is a request to change or refine work that has been presented for review. Changing a colour, adjusting copy, swapping an image, or refining a layout are all revisions. Asking for additional pages, new features, or fundamentally different design directions after approval is scope change, not revision — these are handled separately under our change request process. The distinction matters because revisions are included in your project scope; scope changes are quoted separately.
Our Standard Revision Allowance
- Logo and branding projects — up to three rounds of revisions per concept.
- Website design — up to two rounds of revisions per page or template.
- Print design — up to two rounds of revisions per deliverable.
- Development work — bug fixes are unlimited within the warranty period; functional changes are quoted separately.
- Additional revision rounds are available at an agreed hourly rate.
How to Get the Most From Your Revisions
The most effective revisions are specific, consolidated, and timely. Rather than sending feedback in fragments as you think of things, gather input from all stakeholders and send a single, comprehensive set of notes. Reference specific elements ("the headline in the second section") rather than vague directions ("make it pop"). Consolidate feedback from multiple decision-makers before sending it to us — conflicting inputs from different team members waste revision rounds. The clearer your feedback, the closer each revision gets us to the final result.
What Happens When a Project Changes Scope
Sometimes during a project, you will want to add or change something that was not in the original brief — a new page, an additional language, an integration you had not considered. This is normal and welcome, but it is handled as a change request rather than a revision. We will assess the change, provide a quote for the additional work, and update the project timeline accordingly. You will always know the cost before we proceed — no surprise invoices at the end of a project.
Our goal is always your complete satisfaction with the final result. We have never had a client regret being specific and consolidated with their feedback, and we have never had a project fail because of too few revision rounds. If you are unsure how to provide feedback effectively, ask us — we will guide you through the process so your revisions move the project forward rather than spinning in circles.
